Privacy Policy

01. Introduction

Your Privacy Matters to Us.

First Tusk Growth respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or submit an enquiry through our website.

By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.

02. Information We Collect

Information You Choose to Provide

Depending on how you interact with us, we may collect information such as:

• Full name
• Business or company name
• Work email address
• Phone number
• Information about your business or project
• Services or areas you are interested in
• Any other information you choose to include in your enquiry or communication with us

We only ask for information that is relevant to understanding and responding to your enquiry.

03. Information Collected Automatically

Website Usage Information

When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website. This may include information such as your device type, browser, general website activity, and technical information associated with your visit.

This information may be used to help maintain, secure, improve, and understand the performance of our website.

04. How We Collect Information

How Information Reaches Us

We may collect personal information when you:

• Submit our contact form
• Contact us by email or phone
• Communicate with us regarding a project or enquiry
• Interact with our website
• Voluntarily provide information through other communication channels

Where practical, we collect personal information directly from you.

05. How We Use Your Information

Why We Use Your Information

We may use the information we collect to:

• Respond to your enquiries
• Understand your business and project requirements
• Discuss our services with you
• Communicate regarding potential or ongoing projects
• Provide requested information or services
• Improve our website and user experience
• Maintain website security and functionality
• Meet applicable legal or administrative requirements

We do not use your information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

06. How We Share Information

When Information May Be Shared

We do not sell your personal information.

We may share information where reasonably necessary to operate our website, respond to your enquiry, provide services, work with service providers, or meet legal obligations.

Where third-party providers are involved in handling information, their access should be limited to what is reasonably necessary for the relevant service or function.

07. International Disclosure

Information May Be Handled Across Locations

First Tusk Growth operates with business locations in Australia and India and may work with clients and service providers internationally.

Depending on the systems and service providers used by the business, personal information may be stored or processed in countries outside the country where it was originally collected.

Where applicable, we take reasonable steps to handle personal information in accordance with our privacy obligations.

08. How We Protect Your Information

Keeping Information Secure

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, interference, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

09. How Long We Keep Information

Information Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to manage our business relationship, or where retention is required for legal, regulatory, or legitimate business purposes.

Retention periods may vary depending on the type and purpose of the information.

10. Your Privacy Rights

Access and Correction

Depending on applicable privacy laws, you may have the right to request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date.

To make a request, contact us using the details below.

11. Privacy Enquiries and Complaints

Have a Privacy Concern?

If you have a question, concern, or complaint about how we have handled your personal information, please contact us first.

We will review the matter and respond within a reasonable period.

12. Cookies and Tracking Technologies

How We Use Cookies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve the user experience, or support other website functions.

The specific cookies and technologies used may change as the website develops.

For more information about cookies, please refer to our Cookie Policy.

13. Third-Party Websites

External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of websites that we do not operate. We recommend reviewing the privacy policies of those websites before providing them with personal information.

14. Children's Privacy

Website Use by Children

Our website and services are intended for businesses, professionals, and general audiences rather than specifically for children.

We do not knowingly request personal information from children for the purpose of providing our business services.

15. Changes to This Privacy Policy

Keeping This Policy Updated

We may update this Privacy Policy from time to time to reflect changes in our business, website, information-handling practices, or applicable requirements.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

16. Contact Us

Questions About Your Privacy?